
State Farm® Insurance Agent Fernando Lopez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
M A M C
April 16, 2025
"Muy amable y buen servicio!!!!"
Brian LaPlace
April 15, 2025
"They are always great and super helpful! My wife and I have multiple vehicles and and everything is super complicated but Lorena Ayala Pacheco always makes it simple and easy. We love her!"
Corina De La Torre
April 15, 2025
"Janine Cruz is a great and helpful agent! She’s always so positive and kind to answer all my questions in regards to my policy!"
Kimberly Duarte
April 15, 2025
"I have always had an amazing experience with Janine at Fernando’s State Farm office in Salinas , she is outstanding . The rest of the staff is also very helpful quick and friendly i highly recommend them ."
Manuel Andrade
April 15, 2025
"Muy buen Servicio al Cliente, me gusta que hablen español, Yuri me ayudó con unas preguntas sobre mis pólizas, y me explicó todo muy bien."
"Manuel, muchas gracias por su amable comentario! Nos alegra saber que recibió un muy buen servicio al cliente y que aprecia que hablemos español. Nos complace saber que Yuri pudo ayudarle con sus preguntas sobre sus pólizas y que le explicó todo muy bien. Su satisfacción es muy importante para nosotros. Si necesita más asistencia en el futuro, no dude en comunicarse con nosotros. ¡Estamos aquí para servirle!"
Anthony Newborn
April 15, 2025
"Yuri has been amazing, she always helps me with my Policies. She’s great with explaining. Thank you."
"Anthony, thank you for your kind words! We are thrilled to hear that Yuri has been amazing in assisting you with your policies and providing clear explanations. Your satisfaction is very important to us. If you need any further assistance, please don't hesitate to reach out. We are here to help!"
Kimberely Rehn
April 10, 2025
"Amazing customer service and support! We have been customers of State Farm for 25+ years. For our business & personal use. We have seen a lot of changes over the years but have had the same solid support. Janine is my contact, and the best to help me get things done! I know I can always count on her. I rarely need to go in person to their office but when I have everyone working there is readily available and friendly. Very welcome feeling when walking in. Look forward to many more years of business with them!"
"Thank you so much for your amazing feedback and for being loyal State Farm customers for over 25 years! We truly appreciate your trust and continued support for both your business and personal needs. We are delighted to hear that Janine has been a reliable and invaluable contact for you, always ready to help you get things done. It's wonderful to know that our team has consistently provided solid support and that you feel welcomed whenever you visit our office. Your kind words and ongoing partnership mean a lot to us. We look forward to many more years of serving you and meeting your insurance needs. If you ever need further assistance, please don’t hesitate to reach out."
Enrique Tamayo
April 9, 2025
"Janine has been my go to person for all my insurance needs , she provides excellent service . The rest of the staff is also very friendly and helpful. I would highly recommend Fernando’s State Farm agency if you are looking for excellent service with a great insurance provider."
"Enrique, thank you so much for your kind words and for sharing your positive experience with Janine and our team! We are thrilled to hear that Janine has been your go-to person for all your insurance needs and that she provides excellent service. We’re also glad to know that the rest of our team has been friendly and helpful. Your recommendation means a lot to us and reinforces our commitment to providing outstanding service. If you ever need any further assistance, please don’t hesitate to reach out. Thank you for choosing Fernando Lopez State Farm agency!"
Joey Lin
April 8, 2025
"I recently had the pleasure of working with Lorena while shopping for a used car. I reached out to her frequently with quote requests on many different vehicles, and she was always patient, responsive, and helpful. I truly appreciated her support throughout the process and would absolutely recommend her to anyone."
"Joey, thank you for sharing your recent experience with Lorena! We are thrilled to hear that she was able to assist you so effectively while you were shopping for a used car. Lorena’s patience, responsiveness, and helpfulness are qualities we deeply value, and it’s wonderful to know that she provided you with the support you needed throughout the process. Your recommendation means a lot to us and to her. If you ever need further assistance or have more questions in the future, please don’t hesitate to reach out. Thank you for choosing our agency, and we look forward to serving you again!"
ehernandez4629
March 22, 2025
"Lorena has been my go to person, she’s very helpful and has great customer service skills!! She answered all my questions and was set up the right coverages for both my vehicles. Thank you Lorena for all your help! (StateFarm customer of 14 years) -Eddie"
"Eddie, thank you so much for your kind words and for being a loyal State Farm customer for the past 14 years! We truly appreciate your long-term trust and support. We are delighted to hear that Lorena has been your go-to person and that her helpfulness and excellent customer service skills have made such a positive impact on your experience. It’s wonderful to know that she was able to answer all your questions and set up the right coverages for your vehicles. Your feedback is incredibly valuable to us, and we will be sure to pass along your gratitude to Lorena. If you need any further assistance, please don’t hesitate to reach out. Thank you once again for your continued trust in our agency!"
Carlos Rivas
July 13, 2024
"Great staff, especially Lorena very professional. Thank you State Farm Agents."
"Dear Carlos, Thank you for your kind words and positive feedback! We are delighted to hear that you had a great experience with our team, especially with Lorena. Her professionalism and dedication to providing excellent service are truly commendable, and we are fortunate to have her as part of our team. We appreciate your recognition and thank you for choosing State Farm. If you need any further assistance, please don’t hesitate to reach out. We look forward to continuing to serve your insurance needs."
Affordable Appliance Repair
July 3, 2024
"My experience with this agency has been great, that staff is always friendly and Lorena is quick to respond with any questions or paperwork that needs to be done. I would highly recommend"
"Dear Affordable Applicance Repair, Thank you so much for sharing your wonderful experience with our agency! We are thrilled to hear that our friendly staff, and especially Lorena, have provided you with prompt and efficient service. Lorena's dedication to responding quickly and handling paperwork efficiently is a testament to her commitment to our customers. Your high recommendation means a lot to us. We appreciate your trust in our agency and look forward to continuing to meet your insurance needs. If you have any further questions or require assistance, please feel free to reach out."
Daniel Kim
June 22, 2024
"I called in today to add a vehicle to my insurance policy and Lorena provided excellent customer service. She was very thorough and patient with me and gave me the help that I needed and answered all my questions."
"Daniel, Thank you for taking the time to share your positive experience with us! We are delighted to hear that Lorena provided you with excellent customer service while assisting you with adding a vehicle to your insurance policy. Lorena's thoroughness, patience, and dedication to answering all your questions exemplify the high standards of service we strive to maintain. We’re glad she was able to meet your needs effectively. Your feedback is greatly appreciated, and we are here to help with any future insurance needs you may have. Thank you for choosing our agency!"
Maria Solorzano
June 7, 2024
"Amazing customer service and patience to go line item by line all the inputs that affect our annual policy. Couldn’t be happier with how well we were taken care of."
"Maria, Thank you so much for your wonderful feedback! We are thrilled to hear that you had an amazing experience with Team Flopez. We take great pride in ensuring that our customers fully understand their policies, and it’s fantastic to know that our team’s patience and thoroughness made a positive impact on you. Your happiness and satisfaction are our top priorities. We appreciate your trust in us and look forward to continuing to serve you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out."
Elsa Quezada
May 1, 2024
"Lorena provided superb service professionally and very courteous. I highly recommend her services!"
"Elsa, Thank you for your wonderful feedback! We are delighted to hear that Lorena provided you with super service in such a professional and courteous manner. Your high recommendation means a lot to us and reinforces our commitment to delivering excellent service. We are fortunate to have Lorena on our team, and we’re glad she could meet your expectations. If you need any further assistance, please don’t hesitate to reach out. Thank you for choosing our agency!"