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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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daniel carmona

August 11, 2026

5  out of  5
rating by daniel carmona
"Janine was very helpful and knowledgeable and assisted me in obtaining the right coverages for my auto"
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Ricky

July 30, 2026

5  out of  5
rating by Ricky
"Thanks to Lorena I was able to insure my truck quick and easy!"
We responded:
"Ricky, thank you for the review. I really appreciate you sharing that Lorena helped you get your truck insured quickly and easily. We are glad it was a smooth process for you, and we are here if you ever need anything else."
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Cesar Hernandez

July 30, 2026

5  out of  5
rating by Cesar Hernandez
"Janine Cruz was so wonderful and knowledgeable threw out the process of insuraning my brothers utv"
We responded:
"Cesar, thank you for your review. I really appreciate you recognizing Janine for being wonderful and knowledgeable throughout the process of insuring your brother’s UTV. We’re glad it went smoothly, and we are here if you ever need anything in the future."
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Perfecto Hernandez Marin

July 30, 2026

5  out of  5
rating by Perfecto Hernandez Marin
"Janine was super helpful! Answered all my questions!"
We responded:
"Perfecto, thank you for the review. I am glad to hear Janine was super helpful and answered all your questions. We really appreciate you taking the time to share this, and we are here anytime you need help."
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Maria Hinojosa

July 28, 2026

5  out of  5
rating by Maria Hinojosa
"Lorena was incredibly helpful and patient while explaining how different auto/life policies worked."
We responded:
"Maria, thank you so much for your review. I really appreciate you sharing that Lorena was patient and took the time to walk you through how the different auto and life policies work. It is important to us that you understand your options and feel confident before making a decision. If you ever have questions or need anything adjusted, we are here to help."
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jorge bravo

July 27, 2026

5  out of  5
rating by jorge bravo
"Muy bueno el servicio y la attention al clients exelenta eso es gracias à la agente Lorena."
We responded:
"Jorge, muchas gracias por tu reseña. Nos alegra mucho que el servicio y la atención al cliente hayan sido excelentes. También queremos agradecerte por reconocer a Lorena. Estamos aquí para ayudarte cuando lo necesites."
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Kim Family

July 27, 2026

5  out of  5
rating by Kim Family
"With so many State Farm agents in the area I’m glad I choose Fernando agency Janine is always so helpful with all our insurance needs"
We responded:
"Kim Family, thank you for your review. I really appreciate you choosing our Fernando Lopez State Farm Agency, and we are glad Janine has been so helpful with all of your insurance needs. Your trust means a lot to us, and we are always here if you ever need anything."
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Rocio Delgado

July 27, 2026

5  out of  5
rating by Rocio Delgado
"Lorena is amazing! She is truly so helpful, she always keeps me updated with any new information and has great knowledge as to what is best for her clients and their families. I would recommend her to anyone!"
We responded:
"Rocio, thank you so much for your wonderful review. We are thrilled to hear that Lorena is amazing, keeps you updated with new information, and provides expert guidance on what is best for our clients and their families. We truly appreciate your recommendation and your trust. We are here for you anytime you need assistance."
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Joel Camacho

July 23, 2026

5  out of  5
rating by Joel Camacho
"Lorena Ayala Pacheco help a lot and had excellent customer service and was a great help."
We responded:
"Joel, thank you so much for your review. We are glad to hear that Lorena helped you a lot and provided excellent customer service. We truly appreciate you taking the time to share your experience, and we are here for you anytime you need assistance."
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Rigo lopez

July 21, 2026

5  out of  5
rating by Rigo lopez
"Yuri was very friendly and helped me with my life insurance process was simple I recommend state farm and Yuri"
We responded:
"Rigo, thank you so much for your review. We are glad to hear that Yuri was very friendly and was able to help you with your life insurance process, and that it felt simple. We truly appreciate your recommendation of State Farm and Yuri. If you ever need anything, we are here to help."
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Jessica Barrera

July 17, 2026

4  out of  5
rating by Jessica Barrera
"Lorena assisted me and did a great job explaining everything. She did a great job."
We responded:
"Jessica, thank you so much for your review. We are glad to hear Lorena assisted you and did a great job explaining everything. We truly appreciate you taking the time to share your experience, and we are here for you anytime you need help."
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Wendy Diaz

July 16, 2026

5  out of  5
rating by Wendy Diaz
"Janine was awesome and most helpful. Completed my request quickly and accurately. She is very knowledgeable and competent about all insurance needs and requirements.
Thank you"
We responded:
"Wendy, thank you so much for your review. We are thrilled to hear that Janine was awesome and most helpful, and that she completed your request quickly and accurately. It means a lot that you recognized her knowledge and competence regarding your insurance needs. We truly appreciate you taking the time to share your experience."
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Ana Bell

July 14, 2026

5  out of  5
rating by Ana Bell
"Fueron muy amables conmigo. Principalmente a Yuri, excelente representante de servicio al cliente."
We responded:
"Ana Bell, muchas gracias por tu reseña. Nos alegra mucho que te hayas sentido bien atendida. También queremos agradecerte por reconocer a Yuri como excelente representante de servicio al cliente. Para nosotros es muy importante brindar un servicio amable y de calidad."
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Patricia Valenzuela

July 10, 2026

5  out of  5
rating by Patricia Valenzuela
"Llevo 4 meses con State Farm y las Muchachas son muy amable y atentas. Yuri me a brindado un servicio ecepcional."
We responded:
"Patricia, muchas gracias por tu reseña. Nos alegra mucho saber que después de 4 meses con State Farm sigues sintiéndote bien atendida. También queremos agradecerte por reconocer el excelente servicio de Yuri. Nos encanta contar con un equipo amable y atento, y seguiremos trabajando para brindarte la mejor atención posible."
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linda Bryant

July 10, 2026

5  out of  5
rating by linda Bryant
"To whom it may concern,
I want to thank Janine at State Farm for helping me this past week. It was so nice to deal with someone who is personal and professional at the same time. She is a definite asset to your company."
We responded:
"Linda, thank you so much for your review and for recognizing Janine. We are glad you felt you were dealing with someone who was both personal and professional. We truly appreciate you taking the time to share your experience, and we will be sure to pass along your kind words to Janine."
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Javier Hernandez

June 30, 2026

5  out of  5
rating by Javier Hernandez
"Ms. Yuri is always super helpful! Thank you for your patience and efficiency Ms. Yuri!"
We responded:
"Thank you so much, Javier, for your great review! We are glad to hear that Yuri has been consistently helpful, patient, and efficient. We truly appreciate you taking the time to share your experience. If you ever need anything, we are here to help."
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Carlos Alvarez

June 19, 2026

5  out of  5
rating by Carlos Alvarez
"Received help re enroll into home insurance bundle plan. Janine was a great help in this situation and process."
We responded:
"Thank you, Carlos, for sharing your experience. We’re glad Janine was able to help you re enroll into your home insurance bundle plan and make the process easier. If you ever need anything else, we’re here to help."
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Sheila Farias

June 19, 2026

5  out of  5
rating by Sheila Farias
"Muy buen servicio 👍
Lorena Ayala"
We responded:
"Sheila, muchas gracias por tu comentario. Nos alegra saber que recibiste muy buen servicio de parte de Lorena. Si necesitas algo más, aquí estamos para ayudarte."
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Ricardo Owen-Regalado

June 17, 2026

5  out of  5
rating by Ricardo Owen-Regalado
"Janine provided great service and was always so understanding! She's very patient and super professional. Amazing help!"
We responded:
"Ricardo, thank you for sharing your experience. We’re glad Janine provided great service and was understanding throughout. It’s wonderful to hear that her patience and professionalism made things easy for you. If you need anything else, we’re here to help."
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Alexis Domingo-Lechuga

June 10, 2026

5  out of  5
rating by Alexis Domingo-Lechuga
"I called to obtain by insurance cards, because I had not received my renewal in the mail. I spoke to Lorena, and she assisted me. I asked if she wouldn’t mind texting my cards to me. She did. I was also asked if I could make a payment. With no hesitation, Lorena took care of me. Mahalo for your assistance Lorena, you are appreciated."
We responded:
"Thank you, Alexis, for sharing your experience. We’re glad Lorena was able to help you get your insurance cards when you hadn’t received your renewal in the mail. It’s great to hear she texted them to you and also helped you with making a payment right away.

We truly appreciate your kind words and Mahalo for the appreciation. If you ever need anything else, we’re here to help."
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EVELYN BACA

June 9, 2026

5  out of  5
rating by EVELYN BACA
"Gracias Lorena Ayala Pacheco fue muy amable me ayudo mucho con mi car insurance. Go see her or give her a call she will definitely help you out on your car insurance. Thank you so much I'm so grateful state farms is the best car insurance."
We responded:
"Evelyn, muchas gracias por compartir tu experiencia. Nos alegra saber que Lorena fue muy amable y te ayudó mucho con tu seguro de auto.

También agradecemos que la recomiendes y que digas que estás tan agradecida. Si necesitas algo en el futuro, aquí estaremos."
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Mariano Pineda

June 3, 2026

5  out of  5
rating by Mariano Pineda
"Muy facil el proceso para añidir mi nuevo carro, Yuri fue muy amable y atenta."
We responded:
"Mariano, muchas gracias por tu comentario. Nos alegra que el proceso para agregar tu nuevo carro haya sido muy fácil y que Yuri haya sido amable y atenta. Si necesitas algo más, aquí estamos para ayudarte."
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Nathaniel De Guzman

May 29, 2026

5  out of  5
rating by Nathaniel De Guzman
"They were very helpful in helping me create and understand my auto insurance. Janine, especially, was extremely helpful and insightful about my insurance. Would recommend."
We responded:
"Thank you, Nathaniel, for sharing your experience. We’re glad the team helped you create and understand your auto insurance, and that Janine was especially helpful and gave you great insight. We appreciate the recommendation, and we’re here if you need anything else."
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Xavier Gonzalez

May 29, 2026

5  out of  5
rating by Xavier Gonzalez
"Janine made my payment process very quick and easy…she’s amazing!!!"
We responded:
"Thank you, Xavier. We’re happy to hear Janine made your payment process quick and easy, and that you found her amazing. If you need help again in the future, we’ll be here."
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Sonia Garcia

May 29, 2026

5  out of  5
rating by Sonia Garcia
"Janine always provides excellent service"
We responded:
"Sonia, thank you for your feedback. I’m glad Janine always provides excellent service. We want our customers to feel well taken care of every time.

If you ever need anything or have any questions, just let me know. I’m always here to help."